Frequently Asked Questions

Below you'll find many of the common questions we’ve been asked.
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Employer Saver

Employer FAQs

Can my company join the program before its required date?

You can join the program at any time. The required date or deadline, is the date by which you are required to register and facilitate the program or certify your exemption.

To get started, simply visit our sign-up page, then enter your EIN and Access Code. If you have not yet received a notification with your Access Code, you can request one by completing this form.

How Do I Contact MERIT?

To contact support, please call (833) 608-8811 or email clientservices@meritsaves.com.

When can I register?

All eligible Maine are currently able to register for MERIT. There is no need to wait until their deadline. As your deadline approaches, we’ll send you an invite and reminder via email or mail. Then, simply enter your EIN and the Access Code that we send you. Until then, learn more about the program and prepare to offer your employees this retirement savings opportunity. You can also download the Registration Checklist here.

Do employees need to fill out paperwork to enroll or make changes?

Employees are enrolled automatically and do not need to fill out any paperwork. Once enrolled, employees can manage most account functions online. But, if needed, there are paper forms available for certain account changes; these forms can be downloaded, filled out, and sent in. Our customer service team is also available if your employees need any additional help or have other questions.

What does automatic enrollment mean?

It means that if an employee takes no action during the 30 day opt-out window for the program, a Roth IRA will be opened in their name and will be listed as an active employee on your report to send payroll contributions. Employees who are automatically enrolled in the program will have the default contribution settings elected.

Where can I find a copy of the Program Disclosure Booklet?

The MERIT Program rules are posted here.

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