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Employer Saver
What can we help you with?
  1. MERIT
  2. Employer Support
  3. Frequently Asked Questions
  4. Employer FAQs

How Do I Contact MERIT?

There are several ways to contact MERIT customer support:

  • Email: employerservices@meritsaves.com
  • Phone: (833) 608-8811
  • Live chat: If you are logged in to the platform, you can send a message via Live Chat, and a member of our support team will respond between the hours of 9 a.m. and 6 p.m. EST. You can access Live Chat via the chat window by clicking on the Live Chat Agent icon in the upper right corner of the chat window.
  • Please note that our service team is available Monday through Friday from 9 a.m. to 6 p.m. EST.

Articles in this section

  • Where can I find information about investments, fees, risks, and other program details?
  • Can my company join the program before its required date?
  • How Do I Contact MERIT?
  • When can I register?
  • Do employees need to fill out paperwork to enroll or make changes?
  • What does automatic enrollment mean?
  • Where can I find a copy of the Program Disclosure Booklet?
  • How long does it take to complete registration online?
  • What if my payroll provider is stating they will charge a fee for remitting contributions with MERIT?
  • What if my payroll company won't help me administer MERIT?
See more

Related articles

  • When can I register?
  • What if my payroll provider is stating they will charge a fee for remitting contributions with MERIT?
  • What does automatic enrollment mean?
  • What happens if I opt out?
  • How to Submit Contributions Manually
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